Round-Up of Centerplate News and Notes

CEO Newsletter
Chris Verros

Chris Verros

Team,

I hope you’ve all had a great start to the New Year and are following through on your resolutions. It’s not going to be easy, but on a personal note, I plan to shed a few pounds and get back to my exercise routine including a morning run. It’s definitely an energizing way to start the day. Professionally, I’m determined to communicate with each of you individually this year, either in person, via phone or email. I plan to take advantage of my opportunity at this year’s annual conference in New Orleans to get to know you better – so be on the lookout…  I can’t think of anything more gratifying than speaking with our team, (in some cases meeting you for the first time) and hearing about your concerns, insights and ideas that can only make our company better.

Over the holidays I had the chance to take my family to Holiday Valley Ski Resort. The local team led by Franco Brady, Chef Dave Seitz, Shirley Roblee and Ashley Tart were challenged with limited skiing conditions, but still managed to perform at peak levels. The venue looked great, the food was delicious and the hospitality was outstanding. Our client (who all of you will have the chance to meet very soon) couldn’t be happier with the team.

I’ve recently returned from a whirlwind week in the UK, where I had the chance to meet some of our key clients and several members of our amazing management team. The meetings proved fruitful as in one case we agreed upon a long term extension at a very prestigious venue – stay tuned for an announcement coming soon. I’d like to take full credit, but that really goes to the hard work by the local team. Every venue I visited (including our corporate UK office) rolled out the red carpet of hospitality for me, making it very difficult to meet my personal goals laid out in the opening paragraph of this email… Thanks very much for welcoming me, I hope that I was able to properly express my gratitude and appreciation for what you’ve accomplished.  

This leads me to another achievable goal. At this year’s conference, I challenge everyone in attendance to take the opportunity to meet, welcome and engage in meaningful dialog with each other, so you can share what you’ve learned. Share your stories, your best practices and your culture. I promise you, as a company we are much “better together”.  

Thanks everyone, I’ll see you soon!

Chris Verros
President & CEO

Have a major event coming up, or a team member who deserves recognition for Making It Better To Be There? Send your news to virginia.elkins@centerplate.com.

“Better To Be There” Prize

Be a part of the conference program in New Orleans this year!

If you have a big idea—a new concept or menu item; a revenue-generating marketing plan; a training program that makes it better to be there and enhances the brand—we want to hear from you.

All ideas will help make us better and the winning idea will earn $10,000 for the submitting team.

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Under the Hood at the Auto Show

General Manager Jason Hougard, Chef Jamie Miller, and our team at the Cobo Convention Center supported by a crew of visiting managers welcomed the media in advance of crowds of more than 800,000 to Detroit for this year’s Auto Show, including the amazing Charity Preview Event (pictured).

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@BeerMe!

Thanks to the efforts of Kevin Mitchell, Duke Medoit and the Sun Life Stadium team, Dolphins fans became the first in the world able to tweet for in-seat ordering with the new @BeerMe delivery system designed and launched with our partners Anheuser-Busch and Twitter.  Fans were excited, the internet celebrated and we earned positive mentions throughout the media.

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We’re #1!

Stadium Journey has just announced its annual round-up of the best fan experiences in North America and once again Centerplate holds pride of place with the #1 NFL Experience at Lucas Oil Stadium, the #1 and #2 College Football Experiences at Notre Dame and Alabama respectively, the #1 College Bowl for the Orange Bowl, the #1 College Arena at Notre Dame, #1 in College Baseball at South Carolina, and #1 in MLS for food and beverage at Portland Timbers.  Well done to all and let’s make it a sweep next year.
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Magical Holiday at Warner Bros. Studios Tour London

It wasn’t magic that drove a major renovation and a renewal at the Warner Bros. Studio Tour London—The Making of Harry Potter this holiday season. Helen Baker and the team launched a new café space and drove sales returns with creative offerings over the holiday season.

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NEW BUSINESS AND RENEWALS

Kudos on the new contracts!

Centerplate Centre of Excellence and Stadium of Light Renewal

Sunderland AFC signed up Centerplate to continue to provide public match-day catering at the Stadium of Light, a role it has played since 1997.

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Centerplate Wins Greater Columbus Convention Center

A state-of-the-art building with 1.7 million square feet of flexible, customizable meeting and exhibit space, the Greater Columbus Convention Center is surrounded by a lively restaurant, shopping and entertainment district—right in the center of the city, the state, and the country.

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Rotherham FC Extends Contract

“Our partnership with Centerplate has played an integral role in helping us to establish a strong foundation for realising the objectives we set out to achieve for catering and hospitality services at the stadium.”

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Centerplate Scores Toronto 2015 PanAm/ParapanAm Games

Centerplate was awarded the contract to provide hospitality to 22 venues across Ontario, serving 12 spectator venues and 10 athlete training facilities, following a competitive bid process.

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Celtic FC Re-signs Centerplate

Following the installation and success of innovative new retail concepts at Celtic Park last season, Celtic FC has re-appointed Centerplate as its catering partner for a long-term contract extension, following a competitive tender process.

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