Chapters
Purchasing-F&B Attendance on Demand Business Ethics Culinary Finance and Accounting Hospitality Solutions Group Human Capital Management (HCM) Human Resources ServSafe Information Services Marketing Merchandising Policies Operations Policies Risk Management Safety Sports Operations Travel / Expenses WirelessMerchandising Policies chapter
Sponsor Media Materials Last updated March 25, 2014
Logos for use with the guestconnect program. Please reference information in the Promotion Information Packets prior to utilizing logos. (Available for download here: https://main.centerplate.com/manual/guestconnect-promotion-information-packets/ ) If you should have any questions, please feel free to contact Virginia Elkins at 901-837-7352 or virginia.elkins@centerplate.com ...
guestconnect Promotion Information Packets Last updated March 14, 2014
We are excited to be formally launching our 2014 guestconnect promotions! Below are download links for each of our 2014 Promotion PIPs (Promotion Information Packets). Prior to engaging any of these programs, please confirm with your SVP that your facility is...
Centerplate Merchandise Team Administration Last updated December 20, 2012
Base Schedule Centerplate in conjunction with sales and expense budgets, develops wage budgets for each specific store on a weekly basis. The Base Schedule for your store is developed to: Meet minimum sales per labor hour productivity requirements Maintain a minimum of two people...
Product Management Last updated December 20, 2012
Zone Reports Regardless of store size, all stores operate as separate business units. Within each store, sub-business units exist that are referred to as zones. Each zone is assigned a zone manager. Some zone managers may handle multiple zones depending on...
Repairs and Maintenance Last updated December 20, 2012
General Repairs The Administration Manager is responsible for the repairs and maintenance of the store. This involves everything from contracting a company to cleaning the store nightly, to replacing light bulbs as they burn out. In some regions, the Support Office...
Special Orders Last updated December 20, 2012
Special Order Policy The Special Orders program enables us to expand our selection of books and multimedia without the expense of stocking slow moving items. Items currently not in stock should be offered to a customer through a special order. Items that...
Daily Operations Last updated December 20, 2012
Store Team Structure Centerplate believes that stores should operate as individual business units with support from the Home Office. Our stores operate with a blend of customer service sales staff as well as administrative support employees. All staff ultimately report to the...