John Silvestrini
david.hayes@centerplate.com - Senior Dev Engineer
* During 2018, a definitive improvement was seen in the communication and quality of staff received from our Temp partners. The department developed and continually updated both a preferred list and a do not return list. This enabled the temp companies to provide Centerplate with a more consistent staff and rewarded the staff that showed a continuous effort to improve the service and act as a mentor to new temp workers who are not familiar with the property.
* With the addition of new equipment and training of staff, there was an improvement in the buffet presentation on a consistent basis. This continues to be a work in progress as the culinary, catering and banquets team work together to give our clients an improved look.