Motivational Monday ~ Service Recovery
Motivational Monday
TE3AM,
Please enjoy the following video regarding Customer Service Recovery. Watermark Consulting Founder Jon Picoult tells his classic story of service recovery, illustrating how great customer experiences are sometimes shaped by subtle gestures.
This is by far, the best Service Recovery Story… Ever!
Wouldn’t it be nice if we could make a difference in our customers experience at each of our venues on regular basis? Wouldn’t it be great to have our customers raving about the food and the great service experience we provided to them?
I leave you with a thought for this week to help you in your motivational journey…
How are you planning to “Make It Better to be There” for our customers this week?
Remember…
Make it a great one!
Patricia Rios, District HR Manager
Greg Fender September 29, 2015 at 5:30 pm
What a great story, they have created an ambassador for life!
Adam Abshire September 29, 2015 at 12:30 pm
Great Story. Thanks.
Max Knoepfel September 28, 2015 at 12:49 pm
Thank you for posting, Will share with the Team
Franco Brady September 28, 2015 at 12:15 pm
You can’t buy that kind of advertising. Have a great week!!
Bruce Townsend September 28, 2015 at 10:22 am
Thank you!!! A great reminder!
Naomi Dugan September 28, 2015 at 9:04 am
Thank you Patricia!!!
Have a great week!
David Winarski September 28, 2015 at 8:52 am
Thank you Patricia, excellent! Have a great week!
Ann Sommers September 28, 2015 at 7:53 am
Thank you. Have a great day.