TimeTrex is a cloud-based time and attendance system that offers a streamlined workflow for processing employee time, wages, and scheduling. Centerplate is implementing TimeTrex at select Centerplate units. TimeTrex allows field operators to view and edit employee time cards through a simple web interface. Corporate payroll will also have visibility on this data in real-time, giving greater transparency to detailed labor data and moving away from the traditional workflow of mailing employee time information via spreadsheet files at the end of pay periods.
View the TimeTrex Getting Started WebEx Presentation.
Employee time can be entered into the Centerplate TimeTrex system in a variety of ways:

• Supervisors can enter employee time directly through the web administrator.
• Employees can use specialized tablets to punch in and out directly.

Using the specially configured Centerplate Time Management Tablets to punch employees in and out of your locations will speed up data entry and reduce risk of errors brought about by manual time entry. Using Time Tablets at your units for time entry will follow a simple workflow:

1. All active employee data is transmitted from Centerplate Lawson systems to Time Tablets at each unit daily.
2. Employees are enrolled in the timeclock and are subsequently available to punch in and out.
3. Unit Supervisors and GMs have real-time visibility on employee labor hours and punches.
4. This information is available for reporting and corporate payroll processing.

Before you have employees punching into your Time Tablet, you must install the tablet in a suitable location.

Installing Your Tablet

Follow these steps to get your tablet ready for operation:

1. Mount the ipad kiosk in profile mode.
2. Mount the kiosk with the keylock facing down (this means flipping the case to have the large hole for the home button at the top, and the small hole for the camera at the bottom.
3. Mount the ipad into the case with the camera at the top and the home button at the bottom. Make sure the home button is still accessible within the small hole (The home button will be difficult, but not impossible to push. This is deliberate, as it will prevent accidental pressing of the home button by employees).
4. Make sure the mounting location is not obstructed by furniture, desks, etc.
5. Make sure the mounting location has adequate light but is not facing directly into a light source.
6. Mount the base of the wall bracket 40-45 inches from the floor.
7. Mount with access to a standard power outlet and the unit draws an uninterrupted power supply.
8. Mount with clear access to WiFi or adequate cell data coverage, depending on configuration.
9. Make sure unit GM has possession of the locking key.
10. Contact the corporate timeclock manager to walk through tablet activation steps.

New Employee Management

New employees will be automatically imported into TimeTrex based on current Lawson employee records. New Employees can not be added directly within TimeTrex. You must perform the standard hiring process, which will import employees into TimeTrex from the master employee file.
New employees should log into the tablet / time clock with their Employee Number as their Quick Punch ID and “1929” for their password.

First Time Login Instructions

Employees should perform this action before punching in through the Time Tablet.

1. Browse to https://centerplate.timetrex.com.
2. Log in with employee number for username and “Centerplate” for the password.
3. Select My Account > Passwords.
4. Type in current password and add in a new password (you must change your password when first logging in).
5. Perform the same action for “Quick Punch Password” – this is the numeric pin used for punching in and out. This password can be numbers only.
6. Select My Account > Contact Information and add email address into the Work Email field. This email will be used to send schedules, and password recovery instructions should you forget your account information.

Face Enroll Process

Locations have the option to use face recognition technology to speed up punch-in and add a layer of security. Correctly enrolling employees is critical to successful face recognition.
How to enroll employees:

1. At the timeclock, click the TimeTrex logo in the upper left corner of the tablet. Select “Enroll”
2. Select the employee to enroll.  Click “Enroll Face”
3. Have the employee stand in front of the tablet with their face within the green box. The tablet should capture an image of the face.
4. Perform this operation 3-4 more times. Ask the employee to move his/her face to the left and right, up and down with each image so the device can get a scan of the employee’s full face.
5. Review the faces that have been captured. If any image is of poor quality (low light, no contrast, poor image) delete the image and add another. 
6. When finished enrolling, click the menu in the upper left corner, select “Punch In / Out” and test the employee punching in. If they have difficulty, review their saved enrolled images and re-enroll if necessary.

Mobile Access

A mobile app has been developed to allow all employees to log into their phone to review their accrued hours and punches for the week, as well as review their schedule, if one has been created for them within TimeTrex. Consult Information Services to request a demonstration.