WIRELESS POLICY – Document Attached
CENTERPLATE WIRELESS POLICY – AUG 2016
WIRELESS PROCEDURE
New Mobile Device/Upgrade Request
- New orders must be placed using the online Help Desk after prior approval has been made (see Wireless Policy regarding approval process)
- To create a Help Desk Ticket:
- Go to the Spark home page
- Click on “Help & Support“
- Select “Request Something” and select “Mobile – New or Upgrade” option
- Complete all necessary information on device order forms.
- All orders require GM approval
- Orders and requests will be processed within 24-48 hours
Data Monitoring
- All company cell phone data usage will be monitored on a monthly basis. The company allows up to 3GB of data per phone each month. There will be a $10 per GB data overage fee applied to all any phone that uses more than 3GB.
Device Technical Issues/Other Issues
- All technical/other issues and questions should be submitted directly to The Hastings Group by calling 844-681-8146 or emailing centerplate@hastingsgroup.net
- Mobile device email related issues should be directed to the Centerplate IT Department by creating a Help Desk ticket, sending an email to help.desk@centerplate.com or by calling 864-248-2026
Returning of old phones
If a wireless service has been canceled or the phone has been upgraded whereas the old phone is in good condition, please return the phone to:
The Hastings Group 700 Taylor Rd. Suite #220 Gahanna, OH 43230
TIPS TO REDUCE HIGH DATA USAGE ON YOUR COMPANY IPHONE – Document Attached
Tips to Reduce High Data Usage on your iPhone
VERIZON EMPLOYEE DISCOUNT FLYER – Document Attached
verizon-employee-discount-flyer
SPRINT EMPLOYEE DISCOUNT FLYER – Document Attached
Sprint Employee Discount Flyer 103119
Centerplate – Game On Sweepstakes